I get a lot of questions from people who have never called a phone sex line before …. or, who have had a negative experience with another company but want to try again because of seeing the commitment to quality here at LDW Group.
There are NO *dumb questions* when it comes to your time, money, privacy AND sexual fulfillment. Please do NOT hesitate to ask questions. You can talk directly with us by contacting the Live Help desk.
Contact Me Directly
You can also contact Me directly. My email is: olivia@enchantrixempire.com and My Yahoo IM is empress.olivia. Please note that I don’t answer IMs or emails when I am on a call or in a sexy texting session. When the session is finished I will respond to the IMs and emails.
A current batch of issues seems to be around privacy and security. Let’s talk about this. These concerns seem to fall into two categories: How to *hide* the call from a partner or spouse and then how we, as a company, handle your private billing information.
I’ll start with the “how to do a phone sex call without getting caught” question. The following declaration is from the Owner, Ms. Ally. You can find it on our websites by clicking on the tab that says, “Our Promise to You.”
Anonymity and Discretion – On Our Part, And Yours
In general, when you call, your information is processed by our Dispatchers, who are highly trained in secure handling of credit card data, and are familiar with our privacy policies. You may opt to request not to have your name passed along to the Mistress with whom you’re going to do your call – this is your right, and we do not mind working with you to protect your privacy in whatever way makes you comfortable.
We will only provide information about your calls to YOU. If another party calls to inquire about a transaction on a credit card statement, and the party is obviously not the person who made the call, the caller is advised that our privacy policy does not allow us to provide this information to anyone except for the original customer. If there are people in your life from whom you’d like to keep your use of the service private, please do yourself a favor and make wise choices when it comes to selecting a billing method.
We appreciate your own discretion, and your cooperation in not using a credit card that is shared with another person who may see the transaction on your statement and want to know what the transaction is, and who “LDW Group” is and what we do. While we do not necessarily advocate “secrecy”, we understand that there are times and circumstances in which you must maintain discretion in your activities.
If you are in this situation, there are ways to do this on your own, such as the use of gift cards or mailed prepayments for calls. Please do not use a credit card that is shared with family members from whom you prefer to keep your use of the service private. To find out which stores near you sell prepaid gift cards, or to order online, find Prepaid Gift/Credit Cards on Google.
Privacy and Security
Our billing procedures and data handling processes are PCI Compliant. What this means for you, is: We have designed our processes to comply with the Payment Card Industry’s stringent standards for secure credit card processing, which are designed to minimize theft and instances of security compromise. We have benefitted from extensive consultations with security professionals to make our processes as secure as they can possibly be.
In addition, in 2005, we assumed the expense of changing our call distribution system to limit, as much as possible, the number of individuals within the company who have access to your billing information. Even as owner of the company, I cannot see your full billing information once it’s entered into our system – all information is encrypted and unviewable by anyone, from the dispatchers to me, the Company Owner.
I couldn’t say it better so I’ll let Ms Ally’s words speak for themselves. Again, if you’d like to read the entire document you can find Our Promise to You here.
Have you already read the Promise to you, the customer? Do you have questions? As always, comments / questions / insight into your thoughts are always appreciated!
Ms Olivia
Hi MsOlivia, I’m not sure there is too much to comment on here, but why should that stop me? 🙂
I have seen the privacy info before and think it is very clear, concise, and complete. I can see people wondering such things and the wonderful MsAlly thought of all that ahead of time and reassures in her special and intelligent way. I also remember a show MsAlly had done some years ago where she went over that plus more. Definitely liked the personal touch there.
Thank you magnus for posting that comment! I know there’s not much to *say* …. this is an issue only when it’s an issue (then it’s a BIG ONE) and when it’s not, it isn’t.
Sometimes I will do a blog post that doesn’t really inspire questions/comments per se but does address some issues from folks who read the blog and worry/wonder about certain things related to phone sex.
There are some current studies and blogs out about cheating so that’s the next post. I’ll be very interested to see your take on that post!
*wiggles toes as incentive*
~laughs~
Mmm, MsOlivia, I do believe Your toe wiggling could get me to do just about anything. 😉 I will be watching for the post.
NEW PEDICURE magnus……….
vanilla body lotion
*wiggle, wiggle*
Oh like I’m going to get any sleep now….. 🙂
~laughs~
sounds like a blast in a glass I bet your phone sex sessions are amazing
~laughs~ You should hear the blast in the *glass* ones….we’ve got a whole site dedicated to that! *wink*
Thank you for posting this Ms Olivia. One of the reasons I have stayed with LDW is the professionalism. I have no fear of LDW or any related company contacting me in a way that may embarrass or expose me.
As for credit card transactions for me. My wife rarely questions, nor me question her on anything we see on each others statements. It has come up in the past where she innocently asked about a charge (or knew full well and just wanted to hear it from me) and we are honest. No sense in denying the truth, it will just come back and bite you.
But a tip to be even more descreet. You can buy American Express gift cards at most banks with cash.
Thanks wellspanked! I love the suggestion of the AmEx gift cards …. there are also MC and Visa gift cards at any store!
I’m on vacation for a week…..and you know one of the naughty things I’ll be doing….~laughs~ …. thank you so much for your gift! 🙂
HUGS!
Enjoy. And I expect nothing in return…except an explicitly detailed account if it it used.
LOL
~laughs~ w/ wellspanked….you must know that My real life experiences DO end up here on the blog and, of course, on the phone sex sessions! *wink*
Ms Olivia. Security questions regarding getting on webcam while the mistress watches. How secure is this? Can it be hacked? Which one is the mist secure….yahoo, Skype, other? Dies the caller have to worry about a mistress saving the webcam session as a movie?
Hi guest and welcome! I don’t know about security questions with webcams. We use webcams provided by other providers like Yahoo and Skype. That’s a great question and if you need an immediate answer you might try our Life Help Desk @ http://www.helpmycock.com That said, I can answer the question about worrying whether the Mistress saves the session as a movie. All of us are at various technical levels. I, for one, don’t even KNOW how to do that so there’s no way I could save it unless the caller actually walked Me through how to do it. Check with each Mistress for your answer. I DO KNOW that LDW Group is ADAMANT about your privacy and I think that saving a cam session without your permission would not be in line with that so I don’t think anyone would do that. If you EVER have a specific concern you can always contact the owner directly, Ms Ally is VERY responsive and will address it immediately!
Ms Olivia
One other question? Would a mistress ever let another person at their hone listen in or each without the caller knowing?
Thanks guest. Hmmmmmmm, if you’re asking if a Mistress would violate your privacy during a session then the answer is NO, NO, NO!
Now, I’ve had callers who WANT Me to invite My girlfriends over while they perform on cam for us …. but that’s a different thing.
We all know that your fantasy is private and intimate. Often it’s the first or very few times that another person is allowed in your head this way. I see that as a privilege and a responsibility and I would NEVER violate that! Unless you’re looking for ‘being laughed at’, you will find us very respectful of you and your intimate details (including the sessions themselves). We don’t disclose your details even to one another ….the Mistress doesn’t even KNOW something as simple as your full name unless you choose to tell her and you don’t have to! Again, it’s all about consideration and respect for you and your need/desires/etc. … anything that violates that is not tolerated! There’s the *fun* kind of scary erotic play….then there’s the *not fun* issues. We handle the privacy stuff so you can happily play !!
Since I am single at the moment it isn’t a worry. But I do have to worry about my cell phone. On any number of occasions my phone will take the incoming call and hang up on the person I am talking to. So far I have been lucky while callind LDW…but I am sure at some point the guys asking me to come over for a BBQ will wonder why I am my getting down on my knees for my Mistress and her 8 inch strap on.
~laughs~ OH Matty! You sure don’t want to interrupt a hot, steam phone sex call because of your phone! I have had some guys put Me on hold to take a business call. They’re bummed but then I get them back in the mood again 🙂 But then, some have to hang up for some reason (which is fine) BUT then if I get another call before he can call back…..ohhhhhhh, that’s an unfulfilled stroker!